Flamingo Casino Web Login

My Sun Portal: What It Is

At our Flamingo Casino in Kimberley, every player with an MVG loyalty card gets digital access through the My Sun web portal. That’s our direct line for managing your loyalty points, updating your details (if your phone or address changes), and keeping an eye on your stay bookings across the Sun International group.

It’s important to remember this portal is strictly for account management - you can’t make bets, deposit, or play casino games online here. You must hold a valid, active MVG card from one of our venues to register.

First-Time Portal Access

Been issued your MVG card at Flamingo or another Sun venue? It’s best to activate it sooner rather than later.

Here’s what we recommend:

1. Visit Sun International’s website.
2. Locate the My Sun account login.
3. Select the “new user” button.
4. Enter your MVG card number (it’s printed on your physical card).
5. Match all personal info exactly to the details you already provided us.
6. Set a password (watch out - strong password rules apply).
7. Look out for a confirmation email (don’t forget spam/junk folders).
8. Finish up by logging in with your brand-new credentials.

You need your physical card to register online. If it’s lost or missing, stop by the Flamingo desk any day between 09h00 and 01h30 for assistance.

Features Available Online

Within the My Sun portal, you’ll see your up-to-date loyalty balance and point activity, including how and where you earned them. Any changes to contact details (like phone or postal address) can be done there too. Set email preferences, opt in or out of promotional mail, and manage password or security settings as needed.

Hotel reservations get easier here - search Sun International properties, compare dates, see available room types and member rates. Your upcoming bookings appear instantly once confirmed.

MVG Cardholder Advantages

Having a Sun MVG membership opens access to on-site perks. The Flamingo hosts monthly jackpot draws and weekly Spin the Wheel just for members who earn casino points. As those points grow, more opportunities unlock.

Our Salon Privé, the Barnato Room, is reserved for members only. It provides private tables and machines separate from the regular gaming floor. Bring your active MVG card for entry.

Portal notifications and emails keep you posted on special events, extra bonus opportunities, and exclusive happenings at Flamingo. If you want to stay in the loop, keep your contact info updated.

When You Can’t Log In

Trouble with the portal sometimes happens. Check if your MVG card number is entered with no spaces or dashes. Passwords are case sensitive.

Several login fails in a row will temporarily lock your account. It unlocks automatically after 30 minutes, or reach us at +27 53 830 2600 and we’ll get you sorted.

For any registration email that doesn’t land in your inbox, it’s worth scanning your spam folder. Still nothing? Request a fresh link from the registration page or let our casino team run a manual verification.

Casino Info: Hours and Facilities

Our casino sits along N12 Phakamile Mabije Road in Kimberley, offering over 250 modern, cashless slot machines and a solid set of table games, like Blackjack, American Roulette, Ultimate Texas Hold ‘Em, Raise ‘em Poker, and Baccarat.

Slot areas open at 09h00, running till 02h00. Tables are ready from 17h00 to 01h30. For direct help or account work, the main desk and bar operate from 09h00 to 01h30. Smokers and non-smokers both have dedicated zones.

The Harvest Grill & Wine provides meals and drinks, while larger groups can use our conference spaces nearby. We’re also next door to the Kimberley Golf Club, so there’s space for a break from gaming.

MVG Card Registration

If you’re new, get your card in person at the casino desk (operating hours above). Please bring a valid ID and fill in the membership form. Once approved, you’ll leave with a card right away.

Registration means sharing your full name, date of birth, contact details, and ID number that matches official records. Members need to be 18 years or older by law.

Your MVG card will let you play slots or tables immediately, with points being credited from the very first session. Next, set up your portal access using your card number.

Points Tracking and Use

Points stack automatically each time you use your MVG card at the tables or slot machines. The portal (and in-person desk) lets you check point balances, expiry dates, and all activity, including location and time.

Points stay valid for a limited window before expiring. As for rewards, you can redeem via promotional entries, special events, or other member-only perks - look for notices posted around the property or sent via the portal. Accounts must remain active for point use.

Security of Your Account

We require creating secure passwords involving letters, digits, and a symbol. There are reminders to change passwords regularly, just to be sure.

MVG cards and portal access must not be shared. Each one is linked to a single profile, so any unauthorized use puts membership at risk.

If your card is ever lost or stolen, contact Flamingo right away at +27 53 830 2600 (call during active desk hours) to block the number and arrange a new card.

Contact for Support

For web login issues or general My Sun portal queries, call the Flamingo desk at +27 53 830 2600 anytime between 09h00 to 01h30. There’s also +27 53 830 2652 for non-portal questions.

On-site help is always available during desk hours. Bring your identification for changes or requests involving your account or MVG card. We’re here to help with anything from login errors to card replacements and point inquiries.